1. After your order has been partially or fully delivered, you're no longer eligible for a refund. If you have not yet received your order, you're still eligible for a refund. To receive your refund, write a ticket to our Live Chat support team including your order number. The refund should be issued within 12-24 hours.
WHAT IF I DON'T GET MY ORDER?
2. After placing an order on our website, you'll receive a confirmation email confirming the purchase. This email can most easily be found by searching for our website name in the search bar of your email account. If you cannot find the confirmation email, please write a support ticket to the support team, or contact us directly during our online hours, and we'll look into the issue. This can be done by clicking the button on the bottom right anywhere on the site, or by following this link
3. The ordered items or services are delivered in-game. To receive your order you need to contact our support team. Contact us by clicking the button on the bottom right anywhere on the site, or this link